Support
Last updated September 2, 2026
Email orbioomtech@gmail.com from the address you signed up with. A real person answers, usually within one business day.
Common questions
- Calls are not ringing my phone. Open Profile → Ring my phone and check the number there. Calls outside your business hours go straight to voicemail on purpose.
- My texts are not sending. US carriers require a one-time business registration before texts flow. It takes a few days after signup; we email you when it is done.
- I want to change or cancel my plan. Plan and billing → Manage billing. Changes take effect immediately; cancellations at the end of the paid period.
- I want my data deleted. Email us from your account address and it is gone within 30 days.
Emergencies
Alolu cannot call 911. Use your phone's own dialer.